Frequently Asked Questions
Everything you need to know about FastSport electric motorcycles.
Product & Performance
What is the top speed of the FastSport EB12?
The EB12 reaches a top speed of 55 km/h with its 2000W high-torque motor, delivering performance comparable to gas-powered dirt bikes.
How far can I ride on a single charge?
The EB12 offers 50-60 km range on a single charge with its 48V 20.8Ah lithium battery. Range varies based on terrain, rider weight, and riding style.
How long does it take to charge?
With the included 48V 5A charger, a full charge takes 4-8 hours depending on battery level. We recommend overnight charging for daily riders.
Is the EB12 waterproof?
Yes! The EB12 has an IPX6 waterproof rating, meaning it can handle heavy rain and water splashes. However, we don't recommend submerging the bike.
Shipping & Orders
How long does shipping take?
We offer free shipping on all orders. Standard delivery takes 7-14 business days. You'll receive a tracking number once your order ships.
Do you ship internationally?
Yes, we ship worldwide. International shipping times may vary by destination. Contact us for specific delivery estimates to your region.
Warranty & Support
What warranty do you offer?
All FastSport bikes come with a 12-month manufacturer's warranty covering all manufacturing defects. This includes the motor, battery, frame, and electronic components.
How do I contact customer support?
We offer lifetime customer support! Reach us via email or through our Contact page. Our team typically responds within 24 hours.